We’re TUIO
Founded in 2017 to empower schools and daycares to simplify operations, save time, and focus on what matters most—providing quality education.
Part of our TUIO team at a company offsite, with members from different departments coming together. It’s a snapshot of the people who help make TUIO what it is!
Our Mission
Our Mission is to provide intuitive, accessible, reliable, and efficient software solutions that streamline administrative tasks for educational organizations. We are dedicated to transforming the way these institutions manage their routine tasks, reducing their workload, and enhancing their operational efficiency. We strive to continuously innovate and adapt our offerings to meet the evolving needs of our clients, with the ultimate goal of establishing TUIO as a trusted partner in the education sector. Our commitment lies in delivering exceptional customer service, providing comprehensive support, and fostering a relationship of trust and partnership with our clients.
Vision Statement
At TUIO, our vision is to revolutionize the way schools and daycare centers manage their administrative tasks. We aim to become the leading software solution in the education sector, simplifying payments and enrollment processes, and empowering administrators to focus on what truly matters – nurturing the minds of our future generations. We envision a future where our innovative solutions are a fundamental part of every educational institution, contributing significantly to their efficiency and success.
What makes us different
At TUIO, we believe in more than just providing software—we believe in building partnerships. Our team understands the unique challenges faced by schools and childcare centers, and we’re committed to supporting you every step of the way. From personalized onboarding to responsive support, we see our clients as partners, not numbers.
We’re passionate about helping you succeed, because when you thrive, so do the students and families you serve. This personal connection is at the heart of everything we do.
The team
Lelian Girard
Lelian founded TUIO to simplify school and childcare operations. He leads the team behind a platform now serving 100,000+ users across North America.
Oren Katz
Oren’s expertise in operations and customer success ensures TUIO delivers unparalleled service and value to our clients.
Keith Seim
Keith has led TUIO’s technical development from the start, drawing on his experience building 30+ custom applications. A serial entrepreneur, Keith specializes in creating simple, effective solutions that solve complex problems for our clients.
Trusted by 100,000+ users across North America
TUIO has processed over $1B in tuition to date, simplifying administration for schools and childcare centers.
Why Schools Love TUIO
Unmatched Support
Live, unlimited support at no extra cost.
Easy Onboarding
Personalized sessions get your team up and running quickly.
Support for Families Too
We support your families directly, so your staff doesn’t have to play tech support.
User-Friendly
Modern, intuitive interface designed for non-technical staff.
TUIO in numbers
100,000+
Users across North America
$1B+
Tuition processed to date
2017
Founded
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We Are Committed to Your Success!
Exceptional Customer Support
At TUIO, we pride ourselves on delivering exceptional customer support. Our dedicated team of experts provides live, unlimited, one-on-one support for both staff and parents. Support is included on every plan at no extra charge, making sure your experience is as smooth and hassle-free as possible.
Comprehensive Onboarding Experience
Our onboarding process is designed to be quick & easy, efficient, and tailored to your needs. During a personalized one-hour session, our team will guide you through the setup of TUIO into your operations. We offer plenty of flexibility, with allowance of multiple sessions to ensure all staff members are well-trained and comfortable with the platform. Some schools are live the day they sign up, so you can start benefiting from TUIO immediately.
Assistance for Families as Well as Staff
We understand that questions and issues can arise from anyone at any time. That’s why support is unlimited and included on every plan, for administrators and for families alike. This means your admins and staff no longer need to act as tech support and can offload parent support to us instead.
Scalable and User-Friendly Software
TUIO’s modern interface is designed for simplicity and ease of use, allowing effortless navigation for all users. We continuously improve our software based on your feedback, with our experienced technical team dedicated to making enhancements. This commitment to innovation ensures that TUIO grows with you, adapting to your evolving needs and keeping you at the forefront of technology.
Top-Rated Customer Satisfaction
Customer satisfaction is our top priority, and it shows in over 90% revenue retention. We offer unparalleled, unlimited support to schools and families, always ready to assist with any issue. Our goal is to ensure your complete satisfaction and to help you get the most out of TUIO.
See TUIO in Action
Frequently Asked Questions
How large is TUIO's user base and what does that mean for reliability?
TUIO supports 100,000+ users across North America, including schools, childcare centers, and families who rely on the platform for daily payments and administration. Operating at this scale means the system is continuously exercised in real-world conditions, helping validate performance, security, and reliability over time. A larger user base also enables ongoing investment in infrastructure, monitoring, customer support, and product improvements, reducing operational risk for organizations that depend on TUIO for mission-critical billing and payment workflows.
What specific benefits do schools see when they switch to TUIO?
Schools typically switch to TUIO to reduce manual administrative work related to billing and family payments. Common outcomes include fewer payment-related emails and phone calls, faster collections through online and recurring payments, clearer financial visibility through reporting, and an improved parent experience via a self-serve portal. Many organizations also benefit from consolidating workflows that were previously spread across multiple tools.
How does TUIO approach the security of financial transactions and personal data?
Card details are entered directly into the payment processor's secure form, embedded in the TUIO page. They go straight to the processor's vault — TUIO never collects, transmits or stores them. That is what keeps your school in the simplest PCI category, SAQ-A, rather than the far heavier assessment a school processing cards itself would face.
Around that, connections are encrypted, staff access is limited by role, and school and family records are held in Canada.
What makes TUIO different from other childcare payment solutions?
TUIO is purpose-built for schools and childcare organizations, focusing on the workflows that matter most: parent onboarding, recurring tuition and fees, flexible billing rules, clear reporting, and parent-friendly payments. Rather than adapting a generic payment tool, TUIO is designed specifically around education and childcare operations.
How quickly can our school get started with TUIO and what support do we receive?
Getting started with TUIO is designed to be straightforward, with guided onboarding, staff training, and support resources for families. Implementation timelines vary based on program complexity and data readiness, but organizations receive hands-on support during setup and continued assistance after launch for configuration, reporting, and best practices.
