FAQ
TUIO can be deployed for any context involving parents paying for their child(ren) activities. Examples of TUIO customers include schools, daycares, camps, tutoring companies, sports clubs, choirs, etc. in the US and Canada.
TUIO has a partnership with one of the most established and reputable processors in the payment industry, arranging over $80 billion (USD) in transactions a year across the globe. We set you up with them as your own merchant, meaning that you process your own funds and TUIO never has access to them. In other words, the funds go straight from the parents to you.
No, we do not store any financial info - neither yours nor the parents'. Our technology solution follows the industry's best security protocols and we do not retain sensitive financial information that can be stolen or tampered with.
Automatic withdrawals through bank accounts, also called pre-authorized or direct debit, and credit card payments are available as options.
TUIO can be used for all activities from tuition and daycare fees to one-time items such as registration fees, field trips, lunches, extended care, etc.
Easy! You will receive a live one-on-one onboarding session with a product specialist for the custom setup of your programs. After a few quick steps your school will be set up and ready to issue its first invoice!
Our pricing includes full access to an account executive who is available by email or phone during business hours. We also provide email and phone support to your families at no extra charge.