What are TUIO's support and sales hours?

TUIO is available Monday to Friday from 9:00 AM to 9:00 PM.

Where is TUIO located?

TUIO is located at #1533-2967 Dundas St. W, Toronto, ON M6P 1Z2, Canada.

What is a TUIO Virtual Assistant?

A TUIO Virtual Assistant helps you manage your accounts efficiently by running monthly reports of overdue parent invoices and sending you the details for review, following up directly with parents responsible for overdue invoices (unless you inform TUIO otherwise) to help you achieve zero accounts receivable, archiving students and programs, recording invoices as paid (when applicable), and updating forms and form submissions.

What can I ask my TUIO Virtual Assistant to do?

You can ask your TUIO Virtual Assistant to create and update forms, generate tax receipts, set up programs and payment plans, bill students for tuition or other fees, and help manage other administrative needs.

Where do existing customers go to access their account?

Existing customers can go to TUIO's My Account portal at https://app.tuiopay.com.

Get in touch with TUIO

Q: How can I contact TUIO?

For help with TUIO, email support@tuiopay.com. School teams can also arrange one-on-one calls and video meetings with screen-sharing. For sales enquiries, visit https://tuiopay.com/contact-sales/.

Contact our team for support, sales or general questions.

Email support

For help with TUIO, email [email protected]. School teams can also arrange one-on-one calls and video meetings with screen-sharing. For tuition amounts, school charges or refund approval, contact your school.

General questions

For everything else.

Considering TUIO for your school

For pricing, a demo, or a look at how TUIO would work at your school.

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