TUIO vs. FACTS: The Best FACTS Tuition Management System Alternative
We’ve received a lot of questions about FACTS Tuition Management and how it compares to TUIO. In response, we used feedback and testimonials from current and past FACTS clients to develop this article for you.
Learn more about FACTS & TUIO below!
The TL;DR
FACTS Tuition Management helps schools with attendance, billing, enrollment, parent notices, newsletters, teacher professional development, and website development. Schools are charged for each additional functionality they use. At times, the software can be click-intensive, requiring multiple steps to get something done. FACTS Tuition Management is intended to be used by everyone at the school – picture teachers with iPad in hand.
TUIO’s affordable and easy-to-use solution focuses on school management. Simplifying and automating administrative tasks for your school. TUIO includes tuition management, enrollment management, a student information system, and a fundraising platform at no extra cost. That’s why organizations across North America are choosing TUIO as one of the best alternatives to the FACTS tuition system!
The difference between TUIO and FACTS tuition management
No longer burdened by traditionally clunky administrative processes.
Now, you need to choose the right one for your school and parents!
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FACTS
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TUIO
FACTS Tuition Management is a division of a large publicly traded company called Nelnet Inc. With so many departments and products, technical support can be slow and unresponsive. It also features a click-intensive workflow that may be too complicated for school staff to learn quickly, resulting in a steep learning curve. However, if you don't need support and are tech-savvy, FACTS might be for you! As a robust software, FACTS has a full spectrum of all the features and functions a school could dream of. Unfortunately, each of these features is a separate division and therefore come with separate costs.
TUIO's only division is providing you with the best school management solution.
With TUIO’s all-in-one platform, school administrators can easily send invoices, create payment options, manage accounts receivable, automate the collections, and report on transactions through a user-friendly interface. Parents access TUIO online through a parent portal where they can view outstanding and future invoices, update payment preferences, pay fees, automate payments, view payment history, and access receipts. Our online system reconciles payments in real-time to provide schools with accurate financial snapshots. We also provide a wide range of customization options to help schools of all sizes align the software to their specific needs. Unlike FACTS, TUIO offers live support so schools can get the help they need when they need it instead of waiting around for answers.
Book your free demo with TUIO!
- Book a live demo with one of our friendly specialists
- Get answers to all your questions
- Streamline your info folders, student information collection, admissions, fundraising and donation needs all in one platform!
TUIO is rated #1 by parents on Capterra
Capterra, a leader in reviewing software, compares dozens of school management systems. Check out reviews from TUIO customers on Capterra and read testimonials from principals, school administrators and child care centre owners using TUIO. Then, see what users have to say about FACTS as their system.
“We have used several other systems prior to TUIO, including other electronic systems. I can say with confidence, nothing compares to TUIO. Our families did not like the previous systems. We have received positive feedback from families about TUIO and if the parents have any questions, they can ask TUIO directly. Luckily we have not ran into many problems!”
Tide Water School


Save time with good software
Ever spend more time learning a new tool than doing your job? Ever take more time troubleshooting tech issues than doing something manually? That should not be the case!
With TUIO, your staff and parents start using the software after a one-hour live onboarding session. Included in the software is ongoing live customer support. Comparatively, last year, Facts Tuition Management launched a new program for K-12 professional educators to provide in-depth coaching sessions for teachers and administrators.
“Unlike our last billing system, TUIO listens to what we think would help make their program more convenient for us and they actually see what they can do.”
Westside Montessori Academy
Why school administrators prefer TUIO over Facts
Bigger isn’t always better. Make sure your parents and staff can actually use the system you implement! Keep it smart but simple.
FACTS offers extensive features but comes with complexity, fragmented pricing, and slow support. TUIO provides an all-in-one, affordable solution with tuition management, enrollment, fundraising, and communication tools—at no extra cost.
Unlike FACTS, TUIO offers live, real-time support via phone, chat, or email, ensuring administrators and parents get quick answers. With a simple one-hour onboarding process, automated payments, and no hidden fees, TUIO streamlines school operations while saving time and money.
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Support
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Cost Savings
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Risk Free
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Easy to use
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Secure
With TUIO, both staff and families receive live in-person support from a TUIO rep. Yes, that’s real humans in real time! Support is accessible by chat, phone, or e-mail. We pride ourselves in prompt, helpful solutions.
TUIO offers a more affordable solution than FACTS Tuition Management, and we handle failed parent payments on your behalf to simplify the process for schools.
Use TUIO risk-free with our Starter Package—no monthly or annual fees required.
Our intuitive dashboard makes starting your school with TUIO a breeze. Our software is so easy to use that our onboarding process can be completed in as little as 24 hours from signup. By keeping it simple, we keep staff and parents happy — and save you time!
With an original focus on payment processing functionality for schools, security is a top priority for TUIO. We follow industry best security protocols, and we do not retain sensitive financial information. TUIO is PCI and DSS compliant by meeting global data security standards for collecting safe payments worldwide.
TUIO’s school management software includes
Set up and customization by a TUIO representative.
A simple one-hour onboarding process.
Tuition management system.
Enrollment management and waitlists.
Student Information System.
Communication and fundraising features.
Resolving failed payments on your behalf.
Live support included with the software.
Robust encryption system to safeguard information.
School budgets and financial forecasting.
Custom reports and accounting exports/integrations
TUIO vs. FACTS FAQ
What is the difference in pricing structure between TUIO and FACTS?
It’s difficult to find transparent information about FACTS tuition platform costs, only that each feature used incurs its own separate charge. This means the more functions you want to utilize for your school, the more FACTS will cost you.
On the other hand, TUIO charges schools based on usage and enrollment. We pride ourselves in offering the only school management solution that educational organizations can use risk-free! There are no monthly or annual fees and no contracts. Our all-in-one pricing model includes tuition management, enrollment, fundraising, and communication tools — all with no hidden fees. You’ll know exactly how much you’ll spend right up front, giving you more visibility into your anticipated operating costs.
How easy is it to start using FACTS vs. TUIO?
To become a new client with FACTS you start with a webinar session to get acquainted with the product. After the webinar, you start training. For instance, there is a program for K-12 professional educators to provide in-depth coaching sessions for teachers and administrators.
With TUIO, onboarding involves a one-hour live onboarding session with a TUIO rep. With live onboarding, one of our product experts can help you tailor the software to the unique needs of your school or daycare. After that, we’re just a phone call or e-mail away if you need anything more. Client testimonials speak to how intuitive and easy the system is to use and navigate.
How does customer support compare between the two platforms?
When you use TUIO, you’ll have access to live, real-time support via chat, phone, or email. We have dedicated representatives to help administrators as well as parents. Any time you have questions about how to best use our platform, we’ll be there to help you as quickly as possible.
Using FACTS, on the other hand, means you could be left waiting longer for the answers you need. Because it’s part of a larger corporation, your request has to filter through multiple layers of bureaucracy and you may not receive the personalized support you need.
Which system is easier for parents to use?
Parents report that TUIO is one of the most user-friendly options on the market, thanks to our intuitive interface and automation. They also have the option to reach out to our support staff directly, knowing they will receive personalized attention that’s tuned to their needs.
When comparing FACTS vs. other tuition systems, it can be more challenging to learn for those without a lot of software expertise. The additional steps required to complete most tasks also means parents may have a difficult time making the most of the platform, as well. These are some of the biggest reasons why schools may be seeking FACTS software alternatives.
Choosing the Right Tuition Management System for Your School
It’s critical to have a tuition management system that not only provides all the functions your school needs, but also one that fits into your budget, offers a simple onboarding process, and streamlines the experience for parents. As an affordable all-in-one platform built to be user-friendly, TUIO offers you the best available software for managing tuition. When you choose to work with us, you’ll also receive regular updates and enhancements that ensure you will be ready for whatever the future may bring.
Start automating
Start using TUIO to see how you can streamline your payments, admissions, billing, communication, and fundraising needs all in one platform!