Web Application’s Terms of Service for Users

Last Updated: June 2023  

These Web Application’s Terms of Service (“Terms of Service”), together with the Privacy Policy, all attachments,  and/or Schedules (collectively, this “Agreement”) are entered into by and between the person or entity (“User” or  “you” or “your”) being enrolled in or signing up to utilize the Services (as defined below), and Tuio Payments, Inc.,  a corporation incorporated under the Canada Business Corporations Act (“Tuio”), effective immediately upon the  earlier of the User’s acceptance of these Terms of Service, when a User activates their Tuio Account, or when a  Facility enrolls a User into its systems (the “Effective Date”). These Terms of Service are drafted specifically for  the parents or legal guardians of children, that are enrolled in or attending a school or daycare of similar facility that  has or will soon implement Tuio’s Services as a payment service provider. In these Terms of Service, those  schools/daycares/similar facilities shall be referred to individually as a “Facility” and collectively as “Facilities.”  

In this Agreement, User and Tuio may be individually referred to as “party” and collectively referred to as the  “parties.”  

This Agreement applies to the User’s use of the Services (as defined below) which are made available by Tuio  through its proprietary web application platform located at https://app.tuiopay.com (the “App”). Tuio may change or  revise this Agreement from time to time in its sole discretion, with or without notice to User. User is bound by any  such revisions and should therefore periodically check and review the then-current Terms of Service at  https://tuiopay.com/app-terms-of-service-users/. User’s access and use of the App and Service will be subject to  the most current version of the Agreement. User’s use of the App after such revised Agreement is updated at  https://tuiopay.com/app-terms-of-service-users/ will signify User’s acceptance of such revised Agreement and  User’s agreement to be bound by it. By accessing, visiting, or using the App and/or its related Services, the User  agrees to the terms set forth herein. If you do not agree to these Terms in their entirety, you are not authorized to  use the App or the Services in any manner or form whatsoever.  

In consideration of the mutual exchange of promises below, and other good and valuable consideration, the  sufficiency of which is hereby acknowledged, the parties agree as follows:  

1. Definitions.

Except as otherwise provided, capitalized terms used in this Agreement have the following meanings:  “Account” or “Tuio Account” means an account enabling a User to access and use the Service.  “User Data” means all data or information uploaded by Users to the Service.  

“Documentation” means any documentation for the Services produced by Tuio and made available to the User. 

2. Scope.

(a) Tuio has provided and will provide certain software services, through its proprietary App, which shall  be made available to and for User as set forth in this Agreement. The services Tuio provides shall  mean access to the SaaS service platform that facilitates, among other things, tuition/program and  incidental invoicing and payment, as well as access to certain Tuio support (collectively, the  “Service(s)”).  

(b) Tuio shall ensure that the App will generate an Account for the User and provide to the User login  details, Documentation, and all other required onboarding materials for their respective Account.  

(c) Tuio shall provide the Service to allow User to receive and facilitate invoices, payments, and other  digital records.  

3. Ownership and License Grant.

(a) Tuio hereby grants to the User (and its authorized Users, as defined above) a non-exclusive,  revocable, non-transferable, license to use and access the App and Services, and to access, display 

and use the Service, and any content, text, graphics, images, software, audio, video, information or  other works of authorship provided by Tuio hereunder through the App or otherwise, (together, the  “Tuio IP”) for the purpose of receiving and paying invoices, as applicable, in accordance with the  terms herein during the Term.  

(b) For greater certainty User shall have a right to use the Services as set out in this Agreement, and Tuio  will not be construed as to have conveyed title, and any other right, and/or interest in the Services.  Tuio shall retain sole and exclusive ownership of all right, title, and interest in the Tuio IP. The license  grant above includes a license (or sublicense) to and for any third-party software incorporated and/or  provided by Tuio in connection with the Services, if applicable.  

(c) Tuio shall also retain ownership rights, and reserves all rights, including intellectual property rights in  and to all aggregate derivative User Data, which, for all such purposes, shall be anonymized or  pseudonymized. Tuio will therefore have the right to create analytics, assemble and utilize any such  anonymized or pseudonymized data derived from User Data and/or data derived through use of the  Services (“Derived Data”). All right, title and interest in and to Derived Data will be owned by Tuio.  Any/all such Derived Data may be disclosed to third parties in accordance with Tuio’s Privacy Policy.  

(d) Notwithstanding the foregoing, and solely as between Tuio and User, User owns all rights, interest,  and title in and to all User Data and Tuio does not claim any copyrights in User Data. Tuio shall not  access User Data or User’s Account, except as necessary for the operation of the Service, and as  provided in this Agreement or the Privacy Policy. However, by using the Services you hereby grant  Tuio, and our subsidiaries, affiliates, successors and assigns, a nonexclusive, fully paid, worldwide,  perpetual, irrevocable, royalty-free, transferable license (with the right to sublicense through unlimited  levels of sublicensees) to use, copy, modify, distribute, publicly display and perform, publish, transmit,  remove, retain repurpose, and commercialize the Derived Data, in any and all media or form of  communication whether now existing or hereafter developed, without obtaining additional consent,  without restriction, notification, or attribution, and without compensating you in any way, and to  authorize others to do the same. This license is perpetual and shall survive the termination or  expiration of this Agreement. You hereby waive all rights to any claim against Tuio for any alleged or  actual infringements of any intellectual property rights, proprietary rights, rights of privacy and publicity,  moral rights, and rights of attribution in connection with such Derived Data.  

(e) Tuio will store your User Data in accordance with Tuio’s Privacy Policy. You may remove your User  Data by closing your Account or by contacting Tuio as provided below and asking Tuio to remove it.  However, in certain instances, some of your User Data may not be completely removed and copies of  the User Data may continue to exist on the Services, including as granted to our sublicensees. Tuio is  not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your  User Data. In all cases, Tuio will store and retain User Data in accordance with applicable law.  

(f) You shall not sublicense or transfer your rights to access and/or use the Service, nor shall you permit  any unauthorized person to access or use the Service via your Tuio Account.  

4. User’s Responsibilities.

(a) All Users must be the parent or legal guardian of a child, or otherwise be legally permitted to make  payments for the benefit of such child. enrolled in or utilizing the services of a Facility, for such User to  create or utilize a Tuio Account. Tuio may, in its discretion, ask for proof of this legal right and may  terminate access to your Account or the Services in the absence of this proof. If we are unable to  satisfactorily verify your identity and address from information provided by you or provided by your  School, we may terminate your access to the Account or Services.  

(b) User shall be responsible for all User Data provided by such User to any Facility or Tuio, including the  accuracy, reliability, appropriateness and validity of such information, and User represents that it has  the legal right to provide such User Data to Tuio. Under no circumstances will Tuio be liable in any way  for any User Data. You are entirely responsible for all User Data that you provide to any Facility or 

directly to Tuio. Tuio has no responsibility for any User Data, including without limitation any errors or  omissions therein.  

(c) It is a condition of this Agreement that you do not:  

 Upload, post, transmit or otherwise make available, to Tuio or any Facility,:  

– Any User Data that is unlawful, harmful, hateful, threatening, abusive, harassing, libelous,  defamatory, obscene, vulgar, pornographic, profane, racially disparaging, indecent, or  invasive of another’s privacy;  

– Any User Data that constitutes or encourages activity illegal under criminal or civil law;  – Any User Data that is in violation of any applicable privacy laws or your privacy policy;  – Any User Data that is false, misleading, or fraudulent;  

– Any User Data that you do not have a right to make available under any law or under  contractual or fiduciary relationships (such as parent/child, as a legal guardian, or as inside  information or proprietary and confidential information learned or disclosed as part of  employment relationships or under nondisclosure agreements);  

– Any User Data that violates or infringes upon the rights of others, including User Data that  violates the patent rights, copyrights, trademark rights, privacy rights, publicity rights, trade  secret rights, confidentiality rights, contract rights, or any other rights of any individual,  living or deceased, or any legal entity;  

– Any User Data that contains the image, name or likeness of anyone other than yourself,  unless (i) that person is at least eighteen years old and you have first obtained his/her  express permission or (ii) that person is under eighteen years old but you are his/her parent  or legal guardian, or you have obtained express permission from that person’s parent or  legal guardian;  

– Any request for or solicitation of any personal or private information from any individual;  – Any request for or solicitation of money, goods, or services for private gain;  

– Any material that contains software viruses or any other computer code, files or programs  designed to interrupt, destroy or limit the functionality of any computer software or  hardware or telecommunications equipment; or  

– Any User Data that contains advertising, promotions or marketing, or which otherwise has  a commercial purpose;  

 Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a  person or entity; or  

 Violate any local, state, national or international law, rule or regulation.  

 You represent and warrant that (i) you have, and will continue to have, during the Term, the legal  right and authority to access, use and disclose to Tuio the User Data you provide; and (ii) Tuio’s  use of the User Data in accordance with these Terms will not violate any applicable laws or  regulations or cause a breach of any agreement or obligation between you and any third party.  

(d) User shall be responsible for all activities that occur in its Account(s) and for its compliance with all  applicable laws, the terms and conditions contained in this Agreement, and the applicable Tuio Privacy  Policy.  

(e) User shall not commercially exploit the Service or use the Service to interfere with or disrupt the  performance of the Service or the data contained therein, or attempt to gain unauthorized access to  the Service.  

(f) User must not use the Service in any way that is unlawful or illegal, and shall not tamper with or  fraudulently use the Services, or permit or assist others to abuse, tamper with, or fraudulently use the  Services.  

(g) User shall not disassemble, reverse engineer, or otherwise attempt to discover the source code to the  Services or the App (where not openly readable).  

(h) When you create or are granted access to a Tuio Account, you will be asked to provide a password.  You must choose a secure password that meets our minimum password policy and which would not  be easily guessed by others. We may require you to change your password from time to time. The  password you select should not be revealed to anybody else and it is your responsibility to keep your  login details safe and to protect your password. This includes responsible and secure use of shared 

computers, such as at home. Even though you are the parent or legal guardian of a child at a Facility,  the child is not permitted to access your Tuio Account. You should change your password immediately  if you believe it has been compromised.  

(i) Tuio will provide the Tuio Account to you on the basis of the information and User Data that you have  provided to Tuio. You agree to provide accurate information and to update any changes to your  information.  

(j) You understand and agree to protect yourself from unauthorized activity in your Tuio Account. You  should regularly log into your Tuio Account and review its activity. Tuio will notify You of each  transaction by sending an email to your primary email address on file. You should review these  transaction notifications to ensure that each transaction was authorized and accurately completed. You  must note that an “Unauthorized Transaction” occurs when money is sent from your Tuio Account that  you did not authorize and that did not benefit you. For example, if someone steals your password, uses  the password to access your Tuio Account, and sends a payment from your Tuio Account, an  Unauthorized Transaction has occurred. If you believe your Tuio login information has been lost or  stolen, please contact Tuio immediately.  

5. Access to the Services; Payments.

(a) All Users may access the Services and the App as a result of such User enrolling or utilizing the services  provided by a Facility. As a result, User hereby acknowledges and agrees that Tuio does not set the prices  or any fees charged or implemented by any such Facility. User’s decision to utilize the services provided  by any Facility is a decision made solely between the User and the Facility. Tuio is not a party to and does  not warrant, represent, recommend, or advise the use of any Facility. All decisions by any User to utilize  or work with any Facility is made solely at User’s own risk. Tuio shall not be responsible for, in any manner,  any decision or resulting damages of such decision. Furthermore, the User hereby acknowledges and  agrees that Tuio is not under any circumstances liable for any service fees, payment charges, surcharges,  transaction fees, or fees of any nature, including in particular credit card service fees or surcharges, levied  and/or charged by any Facilities to the User (“Facility Transaction Charges”). The User agrees not to hold  Tuio liable for any Facility Transaction Charges they are charged by the Facilities in all circumstances.  The amount and rate of any such Facility Transaction Charges are determined by the Facilities alone, and  the User acknowledges that it is the Facilities and not Tuio who will be responsible for the decision to levy  such fees on the User in all cases.  

Tuio collects payments as a result of tuition payments, field trips, meals, extra charges and other one-time  and special fees and expenses based on the information provided by a Facility to Tuio. Tuio does not  make any decision as to the amounts charged to or withdrawn from the account of any User. As a result,  should any discrepancy or disagreement arise between any User and any Facility, User shall look solely  to such Facility to clarification, rectification, or compensation for any such disagreement or discrepancy.  User acknowledges that any payments received by Tuio are remitted by Tuio to the relevant Facility, and,  accordingly, any payments that exceed the fees actually payable by the User must be recovered by the  User from the Facility.  

(b) USER SPECIFICALLY WARRANTS AND REPRESENTS THAT SHOULD ANY FACILITY CHARGE ANY  USER ANY FEE, CHARGE, EXPENSE, LATE FEES, OR OTHER PAYMENT THAT IS NOT IN  COMPLIANCE WITH ANY LAW/RULE/OR REGULATION OR THE AGREEMENT BETWEEN FACILITY  AND USER, USER WILL LOOK SOLELY TO FACILITY OR OTHER THIRD PARTY, AND HEREBY  WAIVES AND RELEASES TUIO FROM ANY CAUSE, CLAIM, ACTION, DAMAGES, OR EXPENSES  ARISING FROM ANY SUCH FEE, CHARGE, EXPENSE OR OTHER PAYMENT IMPOSED BY ANY  SUCH FACILITY. THE FOREGOING SENTENCE SHALL APPLY REGARDLESS OF WHETHER ANY  SUCH FEE, CHARGE, EXPENSE OR OTHER PAYMENT IS IMPOSED BY ANY FACILITY  INTENTIONALLY OR BY MISTAKE OR ERROR, AND REGARDLESS OF WHETHER ANY SUCH FEE,  CHARGE, EXPENSE OR OTHER PAYMENT RESULTS IN ADDITIONAL EXPENSES TO USER (E.G.,  AS A RESULT OF FEES, CHARGES, OR EXPENSES IMPOSED BY THIRD PARTY FINANCIAL  INSTITUTIONS). 

(c) ALL USERS RELEASE AND INDEMNIFY TUIO FROM AND AGAINST ANY ACTION CLAIM, LOSS,  PROCEEDING, COST, LIABILITY OR EXPENSE SUFFERED OR INCURRED BY THE USER IN  RELATION TO, IN CONNECTION WITH OR AS A DIRECT OR INDIRECT RESULT OF ANY FAILURE  BY THE USER PARENT TO PAY FEES, CHARGES, OR EXPENSES UNLESS THAT FAILURE  OCCURS DUE TO A BREACH BY TUIO OF THESE TERMS OF SERVICE.  

(d) By agreeing to these Terms of Service, User hereby authorizes Tuio to make all regularly scheduled,  special, incidental, and one time charges, as provided by a Facility, to your checking/savings account or  credit card or other payment method. You agree that in certain cases, such as, but not limited to, a payment  that is due immediately, no prior email notification will be provided for any such charge. User understands  that this authorization will remain in effect until such User notifies the applicable Facility and gives Tuio at  least thirty (30) calendar days advance written notice of the cancellation. Any such cancellation shall not  impact any payments which are in process or are scheduled to process during the ensuing thirty (30)  calendar days following such notice. Even after cancelling all existing authorizations, User is still able to  provide additional authorizations by confirming payments in the App, and Tuio cannot be liable for these  payments taking place even though the User has requested to cancel all authorizations. Additionally, User  is responsible for notifying Tuio should any scheduled fees or payments change or cease to be payable.  

(e) Payments may be made by a User through the Services by using any valid payment method. Payment  methods used must be linked to valid accounts, to which a User has a legal right of use, and which are  registered in User’s name and at User’s address. Tuio shall not be responsible for any invalid or  unauthorized use of any such payment method. Failure by Tuio to deduct the any payment amount at the  agreed upon or designated time does not diminish Tuio’s right to deduct the payment amount at a later  time, nor does it diminish your responsibility to pay any shortfall to us or to the Facility.  

(f) We will treat all payments from a User as genuine, should any such payment utilize the User’s Account,  email address, username and/or password, or if the transaction was initiated from the App registered to  such User. Payments completed by anyone with access to a User’s Account will be treated as if authorized  by such User.  

(g) If any payment or transactions between Tuio and a User is subsequently disputed, Tuio may suspend the  User’s access to the Account and/or Services, pending resolution of the dispute.  

(h) Tuio will report all suspected fraud to the appropriate authorities including sharing transaction data and  Information with any relevant parties, to the fullest extent necessary to help prevent and detect crime.

6. Tuio’s Responsibilities.

(a) We respect your privacy and the use and protection of your User Data, and any non-public, personal  information. Your submission of personal information through the App is governed by our Privacy  Policy. Our Privacy Policy may be viewed here: https://tuiopay.com/privacy/. The Privacy Policy is  incorporated into and made a part of this Agreement. Tuio reserves the right to modify its Privacy Policy  in its reasonable discretion from time-to-time. Our Privacy Policy is incorporated into this Agreement  by reference.  

(b) Tuio will provide basic support for the Services and assist as is commercially reasonable, and will  maintain and issue fixes/patches to ensure that the Service is functioning to its reasonable  specifications. Tuio shall use commercially reasonable efforts to make the Service available twenty four (24) hours a day, seven (7) days a week, except for: (a) any planned downtime; or (b) any  unavailability caused by circumstances beyond Tuio’s reasonable control, including but not limited to  acts of government, flood, fire, earthquakes, acts of terror, strikes or other labour problems, computer,  telecommunications, Internet service provider or hosting facility failures or delays involving hardware,  software or power systems not within Tuio’s possession or reasonable control, and denial of service  attacks.

7. Confidentiality.

(a) Definition. “Confidential Information” means any information about a User, or the User’s child (as the  parent or legal guardian of such child) that is not generally available to the public, and includes all legal and  financial information about a party, a party’s trade secrets, and any User Data. The party disclosing or  providing access to information will be the “Disclosing Party” and the other party, the “Receiving Party.”  For clarification, all User Data shall be considered the User’s Confidential Information.  

(b) Obligation to Protect. The Receiving Party will not disclose or make available to any third party the  Disclosing Party’s Confidential Information in any form without the express written approval of the disclosing  party except as permitted herein. The Receiving Party will protect the Disclosing Party’s Confidential  Information with at least the same level of care as it protects its own Confidential Information and, in any  case, with no less than a reasonable standard of care.  

(c) Use; Disclosure to Personnel. The Receiving Party may use the Disclosing Party’s Confidential  Information as provided in this Agreement, which shall include use to the extent necessary to perform its  obligations under this Agreement, and may disclose such Confidential Information within its own  organization or to contractors or agents with a specific need to know such Confidential Information to allow  the Receiving Party to perform hereunder. For the purposes of this Section, a party’s organization includes  third-party consultants, such as financial advisors and lawyers, provided such consultants are bound by  confidentiality obligations at least as strict as those set forth herein.  

(d) Compelled Disclosure. It will not be a violation of this Section if the Receiving Party discloses the other’s  Confidential Information under subpoena or other demand or requirement to comply with applicable laws,  provided that the Receiving Party provides the Disclosing Party with prior written notice of the requested  disclosure sufficiently in advance to allow the Disclosing Party to contest or seek to limit the disclosure or  seek a protective order or similar instrument. Failure to provide such notice, unless prohibited by applicable  laws, will constitute a material breach of this Agreement.  

(e) Personal Data. The storage and security of all Confidential Information and User personal data is described  in Tuio’s Privacy Policy.  

8. Term, Termination, Termination & Expiration.

(a) Term and Termination. 

(i) This Agreement begins on the Effective Date and continues for as long as the User or the User’s  child (as the parent or legal guardian of such child) is enrolled in a Facility or a program provided  by a Facility, or until the User requests Tuio, in writing, to terminate their Account and this  Agreement. However, regardless of the termination or expiration of this Agreement, the terms of  this Agreement that shall naturally survive the termination of this Agreement shall survive the  termination of this Agreement.  

(ii) Tuio may terminate User’s Account or access to the App or Service if, under appropriate  circumstances, Tuio determines User has violated any of the provisions of the Agreement, or its  Privacy Policy. If Tuio terminates User’s access to the App or Service, your User Data, and all  other data will no longer be accessible through your Account, but those materials and data may  persist and appear within the App. Upon termination, all licenses and other rights granted to you  in this Agreement will immediately cease.  

(b) Effect of Expiration or Termination. Upon expiration or termination of this Agreement for any reason, all  licenses granted herein will cease, unless stated otherwise as a perpetual license. In addition, the sections  that by their nature should so survive, shall survive any termination or expiration. Upon any expiration or  termination of this Agreement, User’s right to access and use the Service will automatically terminate, and  User may not continue to access or use the Service. Following the termination or expiration of this  Agreement, Tuio will have no further obligation to maintain or provide your User Data and has the right to  delete and/or destroy all copies thereof held by it. Tuio will have no liability arising out of or related to Tuio’s  exercise of its termination rights under this Agreement.  

9. Limitation of Liability and Indemnification.

(a) Limitation of Liability. 

(i) EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, IN NO EVENT  SHALL TUIO OR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES,  INDEPENDENT CONTRACTORS, AND/OR AGENTS BE LIABLE FOR ANY INDIRECT,  SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER  DAMAGES, FEES, COSTS OR CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT,  THE PRIVACY POLICY, THE SERVICES, THE SERVICES OR ACTIONS OR ANY FACILITY,  THE APP, YOUR OR A THIRD PARTY’S USE OR ATTEMPTED USE OF THE APP  REGARDLESS OF WHETHER TUIO HAS HAD NOTICE OF THE POSSIBILITY OF SUCH  DAMAGES, FEES, COSTS, OR CLAIMS. THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS  OF USE, LOSS OF PROFITS, LOSS OF USER DATA, LOSS OF GOODWILL, COST OF  PROCUREMENT OF SUBSTITUTE SERVICES OR PRODUCTS, OR ANY OTHER INDIRECT,  SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR OTHER DAMAGES. THIS  APPLIES REGARDLESS OF THE MANNER IN WHICH DAMAGES ARE ALLEGEDLY CAUSED,  AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT  (INCLUDING N EGLIGENCE AND STRICT LIABILITY), WARRANTY, OR OTHERWISE.  

(ii) IN NO EVENT SHALL TUIO’S LIABILITY TO YOU OR ANY THIRD PARTY ACTING UPON  YOUR BEHALF, FOR ANY CAUSE, CLAIM, ACTION, DEMAND, OR EXPENSE (INCLUDING  REASONABLE ATTORNEY’S FEES) ARISING OUT OF THE TERMS OF THIS AGREEMENT,  EXCEED THE AMOUNT OF TWO HUNDRED AND FIFTY CANADIAN DOLLARS ($250.00).  

(b) Indemnification.  

(i) TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO DEFEND, INDEMNIFY,  AND HOLD HARMLESS TUIO, ITS DIRECTORS, OFFICERS, EMPLOYEES,  SHAREHOLDERS, LICENSORS, INDEPENDENT CONTRACTORS, SUBCONTRACTORS,  SUPPLIERS, AFFILIATES, PARENT COMPANIES, SUBSIDIARIES, AND AGENTS FROM AND  AGAINST ANY AND ALL CLAIMS, ACTIONS, LOSS, LIABILITIES, DAMAGES, EXPENSES,  DEMANDS, AND COSTS OF ANY KIND, INCLUDING, BUT NOT LIMITED TO ATTORNEYS’  FEES AND COSTS OF ANY LITIGATION OR OTHER DISPUTE RESOLUTION, ARISING OUT  OF, RESULTING FROM, OR IN ANY WAY CONNECTED WITH OR RELATED TO (1) YOUR  USE, MISUSE, OR ATTEMPT TO USE THE APP AND SERVICES, (2) USER DATA OR  INFORMATION YOU SUBMIT OR TRANSMIT THROUGH THE APP, (3) YOUR BREACH OF  THIS AGREEMENT, OR THE REPRESENTATIONS AND WARRANTIES PROVIDED BY YOU  IN THIS AGREEMENT, OR (4) YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD 

PARTY.  

(ii) USER WILL, AT ITS SOLE COST AND EXPENSE, INDEMNIFY, DEFEND AND HOLD  HARMLESS TUIO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND  CONTRACTORS FROM AND AGAINST ANY AND ALL LIABILITIES, DAMAGES, LOSSES, OR  EXPENSES (“CLAIMS”) ASSERTED BY A THIRD-PARTY AGAINST ANY TUIO INDEMNITEE  OR INCURRED OR SUFFERED BY ANY TUIO INDEMNITEE AS A RESULT OF SUCH THIRD 

PARTY CLAIMS TO THE EXTENT ARISING OUT OF, RELATING TO OR ALLEGING FACTS  THAT, IF PROVEN, WOULD CONSTITUTE TO INFRINGEMENT OR MISAPPROPRIATION OF  ANY INTELLECTUAL PROPERTY RIGHT PROVIDED BY USER (INCLUDING USER DATA)  WHEN USED AS PERMITTED BY TUIO UNDER THIS AGREEMENT.  

(c) Alternatives/Modifications. If Tuio becomes aware of an actual or potential intellectual property  infringement Claim, or if User provides Tuio with notice of an actual or potential intellectual property  infringement Claim, then Tuio may at its sole option: (i) procure for User the right to continue to use the  Service; or (ii) replace or modify the Service with equivalent or better functionality so that User’s use is no  longer infringing; or (iii) if (i) or (ii) are not commercially reasonable, terminate provision of the Service.  

10. Warranty Disclaimer.

YOUR USE OF THE APP AND SERVICES AND THE TUIO ACCOUNT IS AT YOUR  OWN RISK. THE APP AND SERVICES AND TUIO ACCOUNT AND ALL THE MATERIALS, INFORMATION,  SOFTWARE, FACILITIES, SERVICES AND OTHER CONTENT MADE AVAILABLE ON OR THROUGH THE  APP AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY 

KIND, EITHER EXPRESS OR IMPLIED, IN CONNECTION WITH THE APP AND SERVICES AND YOUR  USE THEREOF.  

THE INFORMATION PRESENTED ON OR THROUGH THE APP IS MADE AVAILABLE SOLELY FOR  GENERAL/RECOMMENDATION PURPOSES. WE DO NOT WARRANT THE ACCURACY,  COMPLETENESS OR USEFULNESS OF THIS INFORMATION. ANY RELIANCE YOU PLACE ON SUCH  INFORMATION IS STRICTLY AT YOUR OWN RISK AND RESPONSIBILITY. WE DISCLAIM ALL LIABILITY  AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY YOU OR  ANY OTHER USER OF THE APP, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS.  

Unless otherwise expressly provided in writing and/or except as explicitly set forth in another section of this  Agreement, Tuio (a) does not warrant that any of the Services described herein, or any part of them or its App,  will be uninterrupted or error free; and (b) makes no warranties or representations either expressed or implied  including without limitation any implied warranty of quality, merchantability or fitness for any particular purpose,  non-infringement, non-interference, or safety and security regarding the Services provided.  

User and its Users expressly acknowledge and accept that there are risks inherent in internet connectivity that  could result in loss or unauthorized access, and Tuio does not provide or guarantee absolute data security.  Notwithstanding the foregoing, and without limiting its obligations elsewhere herein, Tuio, at all times, shall  exercise commercially reasonable efforts to ensure that the Services, and maintenance of those components  will comply with the industry standards.  

11. Additional Terms.

(a) Notices. All notices, requests, demands and other communications will be in writing effective upon receipt  if personally delivered or sent by overnight delivery via nationally recognized courier service that provides  proof of delivery to the addresses set forth above, if to User or Tuio. A party may designate another address  by providing prior written notice as required.  

(b) Applicable Law / Dispute Resolution / Jurisdiction. This Agreement shall be governed and construed  in accordance with the Laws of Canada and the Province of Ontario, excluding its conflicts of Laws  provisions. The applicable parties consent to the exclusive jurisdiction of the courts of Ontario for the  adjudication of any Claims arising between them hereunder. Venue for any such Claims will be in the courts  of competent jurisdiction located in Toronto, Ontario.  

(c) Injunctive Relief. The parties acknowledge that a breach of Section 7 will cause irreparable harm to the  non-breaching party for which money damages may be inadequate. Therefore, the non-breaching party is  entitled to seek equitable relief to enforce such provisions without the requirement to prove actual damages  or post a bond. For clarity, all remedies a party may seek are cumulative and not exclusive.  

(d) Severability. If any section, provision, or other portion of this Agreement is held to be illegal, invalid, or  otherwise unenforceable by a court of competent jurisdiction the remaining portion of the applicable  instrument will, in any event, remain valid and effective.  

(e) Counterparts. This Agreement may be executed in any number of identical counterparts, including PDF  counterparts, each of which will be deemed to be an original for all purposes, but all of which will constitute  one and the same agreement, facsimile or electronic signature to suffice. This Agreement may also be  accepted upon User activating his or her Tuio Account, which should also suffice.  

(f) Assignment. Neither party may assign any of its rights or obligations hereunder, whether by operation of  law or otherwise, without the prior written consent of the other party (not to be unreasonably  withheld). Notwithstanding the foregoing, each party may assign this Agreement in its entirety, without  consent of the other party, in connection with a merger, acquisition, corporate reorganization, or sale of all  or substantially all of its stock or assets. Moreover, Tuio may use contractors or subcontractors to fulfill its  obligations but will remain liable for the performance of all such obligations and will be as liable for the acts  or omissions of such subcontractors as it would be for its own.  

(g) Entire Agreement. This Agreement, including the Privacy Policy, and any applicable schedules or forms,  constitute the entire agreement among User and Tuio as to its subject matter, superseding any prior or 

contemporaneous agreements, arrangements, or other relationships or documents, whether written or oral  and may not be changed other than in a written document signed by the parties.  

(h) Interpretation. The headings in this Agreement are for convenience only and will not affect interpretation  of these instruments. Terms defined in their singular form will be considered defined in their plural form and  vice versa.  

(i) Publicity. Neither party may issue press releases relating to this Agreement without the other party’s prior  written consent. Each party may include the name and logo of the other party in lists of Users or vendors  in accordance with the other party’s standard guidelines.  

(j) Force Majeure. No party will be responsible for delays or failures in performance to the extent caused by  acts of God, war, terrorism, civil disturbance, fire, flood, storm, slide, earthquake, pestilence, or other similar  event beyond the control of the party affected making it illegal or impossible for the party to perform or  timely perform, as applicable, (“Force Majeure”). If any Force Majeure occurs, the party claiming the Force  Majeure will promptly notify the other. The party claiming the Force Majeure will use commercially  reasonable efforts to eliminate or remedy the Force Majeure. This section will not apply to excuse a  permanent failure to make any payment when due. 

TUIO VIRTUAL ASSISTANT

A TUIO VIRTUAL ASSISTANT helps you manage your accounts efficiently by:
Additionally, you can always ask your TUIO Virtual Assistant to:

Our TUIO Virtual Assistant also acts as a consultant for your school’s operations, bridging the gap between administration and parents. This dedicated support enhances your overall management efficiency and is always available to provide significant added value.